Helpful Reads

How do I know if a provider is billing me corre...

It is completely normal to check your invoices. It is your plan, your funding, and your right to understand every line. Asking for more detail is appropriate any time.

What makes a good support worker?

The best support worker for you is the one who helps you live the life you want. There isn’t one perfect profile. It depends on your routines, communication style, culture,...

How do I prove something is “reasonable and nec...

You know what you need, but the NDIA needs proof. The path is clearer when you speak their language and show how the support works in your day-to-day life.

How do I take the NDIA to the Tribunal?

You asked for a change, got a decision that does not fit your life, requested an internal review, and the outcome was still not okay. This guide steps through what...

What can I do if I’m not happy with an NDIA dec...

You received a decision that does not fit your life. It is frustrating, and you are not alone. There is a way to challenge it. Taking it step by step...

How do I get my NDIS plan review escalated?

You asked for a plan change early because your plan is underfunded, but nothing is moving and your balance keeps dropping. That is common. In late 2023, many plan-change requests...